| Opportunity Number: | 17280155 | | Company Name: | Osram Sylvania Inc. | | Location: | Westfield, IN US | | Categories: | Customer Service
Sales & Sales Management | | Salary: | very competitive | | Minimum Education: | High School Diploma |
| | Updated: 9/5/2008 | apply to job
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Bilingual Spanish / English Customer Service Representative
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Categories: Customer Service Support, Sales Agents, Sales Support
Bi-lingual (Spanish/English) Customer Service Representative
As a global leader in lighting, OSRAM SYLVANIA is used to creating a brighter future. But with your talent, powering us forward, bright is only the beginning….
The National Customer Service and Sales Center in Westfield, Indiana is seeking a Professional Customer Service Representative, 40 hours/week, with competitive benefits.
POSITION REQUIREMENT:
This position encompasses proactive customer account management, high analytical skills, proficiency with the latest software packages, and contribution to process improvement teams to insure continuous improvement.
Our representatives have excellent written and oral communication skills and strong customer service orientation. They are also able to process contracts and other orders in an accurate and timely manner, and demonstrate excellent follow through on assignments and customer questions. In addition to these functions, they handle an average of 50 calls per day.
Ongoing technical training of customers to utilize the web site, EDI, and sales management tools.
Identify and initiate product up selling, cross selling and other sales opportunities as they occur.
This position also involves ongoing technical product training, which enables the employee to provide technical support to specifiers, sales, customers, end users, and contractors
Requirements:
Bilingual candidate required – must demonstrate strong written and verbal skills in Spanish and English
AS or equivalent, minimum 1-3 yrs relevant exp
Scheduled shift would be 10:00-6:30
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