Associate-Business Sales
Bachelor's Degree or equivalent work experience preferred.
Experience in sales or customer service with business accounts required.
Understanding and knowledge of communications industry and related products & services.
Strong cold-calling and lead generation capabilities preferred.
Familiarity with billing systems and order entry systems a plus.
The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision.
Excellent interpersonal, written and oral communication skills.
Effective use of PC including Microsoft Office required.
Effective negotiation and closing skills es Results: Generates leads and prospects new business as well as creates new service opportunities with the existing customer base. Carries ""paper"" quota"" for 100% completion of all sales related tasks which are quantifiable, i.e.: prospecting and new appointments.
Customer Retention: Responds to requests from field sales staff for information i.e.; price plan analysis and customer information while providing administrative and sales support, i.e.; proposals, marketing information, handling customer service issues, problem solving and follow-up on customer service issues; develops and coordinates customer training, education, and support regarding wireless phones, accessories and services. Provides pre-sale and post-sale support. Assists with seminars, trades shows, customer on-sites and attends when required.
Order Processing: Processes all appropriate documentation for new orders/renewals and ensures policies and procedures are met with regard to sales activations. Ensures equipment activation and delivery. Supports customer extranet activations.
Training / Meetings: Continuously update knowledge of wireless products, services and industry trends. Participate in training opportunities on products and services and attend sales meetings.
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